Privacy Policy

Nava Forge Limited, operating Mafia Casino under licence ALSI-152406028-FI2, is committed to protecting the privacy of all users. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to that data. By registering and using the platform, you acknowledge this policy.

Data We Collect

We collect personal data that you provide during registration, including your full name, date of birth, residential address, email address, and phone number. We also collect identity verification documents such as government-issued photo ID and proof of address. During platform use, we automatically collect technical data including your IP address, device type, browser type, and session activity logs.

How We Use Your Data

Your personal data is used to create and manage your account, verify your identity in compliance with our KYC and anti-money-laundering obligations, process deposits and withdrawals, provide customer support, detect fraud and prevent prohibited activity, comply with our regulatory obligations under our Anjouan licence, and send you promotional communications where you have opted in to receive them.

Legal Basis for Processing

We process your data on the basis of contractual necessity (to fulfil our obligations to you as an account holder), legal obligation (to comply with AML and KYC requirements), and legitimate interest (to protect the platform from fraud and ensure regulatory compliance). Where we process data for marketing purposes, we rely on your consent, which can be withdrawn at any time.

We do not sell your personal data to third parties. We share data with payment processors and banking partners to facilitate deposits and withdrawals, identity verification providers to complete KYC processes, and regulatory authorities where required by law. All third-party processors are bound by data protection obligations.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years following account closure, in compliance with our AML record-keeping obligations. Identity verification documents are retained as required under our regulatory obligations.

Your Rights

You have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data subject to our legal retention obligations, and to withdraw consent to marketing communications at any time.

Cookies

We use cookies and similar tracking technologies to improve platform functionality and analyse usage. See our Cookie Policy for full details.

Security

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, or loss. This includes SSL encryption for all data transmitted between your device and our platform.