Responsible Gaming Policy
Mafia Casino is committed to promoting responsible gambling and minimising the risk of gambling-related harm. This page outlines the tools available to players, the warning signs of problem gambling, and where to seek help in Australia.
About Responsible Gambling
Gambling is a form of entertainment that carries financial risk. The house edge means that over time the casino has a mathematical advantage over all players. Gambling should never be used as a method of generating income, recovering debts, or solving financial problems. Set a budget before you play and treat any losses as the cost of entertainment.
Responsible Gambling Tools
Mafia Casino provides the following tools in your account settings to help you manage your gambling activity:
- Deposit limits: Set daily, weekly, or monthly limits on the amount you can deposit. Reductions take effect immediately.
- Session time limits: Set a maximum duration for each playing session. You will receive a notification as the limit approaches.
- Loss limits: Set a maximum amount you are willing to lose in a given period. Play is suspended when the limit is reached.
- Reality checks: Receive periodic on-screen notifications showing how long you have been playing and how much you have wagered.
- Self-exclusion: Request a temporary or permanent suspension of your account. Contact support to initiate this process.
BetStop National Self-Exclusion Register
BetStop is Australia's national self-exclusion register, operated by the Australian Communications and Media Authority. It allows individuals to voluntarily exclude from all licensed Australian wagering services simultaneously. Mafia Casino is not a licensed Australian service and is not connected to the BetStop system. A BetStop registration does not prevent access to Mafia Casino or any other offshore platform. Players who wish to restrict their access to Mafia Casino must do so directly through the platform's own self-exclusion tools or by contacting support.
Warning Signs of Problem Gambling
You may have a gambling problem if you find yourself gambling more than you intended, chasing losses, using money needed for essential expenses, feeling unable to stop, lying to others about how much you gamble, or feeling anxious, irritable, or depressed about gambling. These are signs that you should seek help.
Support Services in Australia
The following free and confidential services are available to Australian players at any time:
- Gambling Help Online: 1800 858 858 | www.gamblinghelponline.org.au (24/7 phone and live chat)
- Lifeline: 13 11 14 | www.lifeline.org.au (24/7 crisis support)
- Beyond Blue: 1300 22 4636 | www.beyondblue.org.au
- MensLine Australia: 1300 78 99 78 | www.mensline.org.au
Protecting Minors
Mafia Casino does not permit anyone under the age of 18 to register or use the platform. Age verification is conducted as part of the KYC process. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites on shared devices. If you believe a minor has accessed this platform, contact support immediately.
Chances are you're about to lose. Gamble responsibly.